Back-Office Support for Roofing Contractors

Dedicated back-office support, exclusively for roofing companies, giving you the time and freedom to focus on what truly drives revenue.

Less paperwork. More jobs. Real growth

office@myroofsupport.com

9046057186

My Roof Support helps roofing contractors scale by taking full control of their back-office operations. With 10+ years of roofing industry experience, we’re not generic virtual assistants, we work exclusively with roofing companies, so we understand your workflow, systems, and challenges.

About Us

🔴 We adapt to the way YOU run your business, becoming a true extension of your team.

🔴 Using your tools and processes, we handle admin tasks while communicating

professionally under your brand.

🔴 Whether you need help with a few tasks or full back-office support, we provide reliable,

personalized solutions that keep your business organized, efficient, and growing.

Less paperwork. More jobs. Real growth.

Our Services

We provide reliable back-office support for roofing companies, helping you stay organized, move jobs faster, and deliver a better experience to your homeowners.

Pre-Sale

    • Order measurements using client’s preferred tool and account

    • Upload reports and docs to CRM

    • Create estimates with approved templates, measurements, and sales notes

    • Send text + email when estimates are sent

    • Send contracts to homeowners for review and signature

    • Follow up via email (using client-provided templates) until receipt is confirmed

    • Upload signed contracts into the CRM

Production

    • Complete and submit permit applications

    • Pay permit fees using the client’s payment method on file

    • Track permit status and upload permits, receipts, and updates into the CRM

    • Schedule all required inspections and follow up until final approval is obtained

    • Upload passed inspection documents into the CRM

    • Keep the CRM updated with tagged notes for tracking and follow-up

    • Renew contractor licenses in counties where permits are required

    • Research requirements, prepare documentation, complete applications, and request COI

    • Track licenses expiration dates to avoid permit delays

    • Upload all related documentation into the CRM

    • Confirm material delivery dates with suppliers

    • Schedule install dates with crews and homeowners

    • Notify homeowners of date and site prep needs

    • Schedule dumpsters if needed

    • Collect missing documents from homeowners, adjusters, insurance

    • Communicate to move claims and payments forward

    • Submit docs for recoverable depreciation

    • Track and confirm payment/check issuance

Post-Sale

    • Create and send electronic payment requests via client’s CRM

    • Schedule check pickups with homeowners and reps

    • Follow up on homeowner balances

    • Follow up on insurance payment releases

    • Prepare and send: COC, manufacturer warranty, labor warranty, completion letter, final invoice

    • Add any extra client-requested documents

    • Send thank-you gifts to homeowners

    • Call for feedback and request reviews when appropriate

Get a FREE Quote

Choose the tasks that best fit your needs, and we’ll provide a customized quote at no cost based on your selection.

Contact Us

Fill out a few details and we’ll be in touch shortly.

We look forward to connecting with you!